Privacy Policy

Overview

Asheville Floor Coatings ("we," "us," or "our") operates the website at https://ashevillefloorcoatings.com (the "Site"). This Privacy Policy explains what information we collect when you visit the Site, how we use it, and your choices regarding that information.

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Site.

Information We Collect

Information you provide directly

If you call the phone number listed on this Site, your call is handled directly by our business. We do not collect or store call recordings on this website. If you send us an email, we will retain that correspondence to respond to your inquiry.

Information collected automatically

When you visit the Site, we and our third-party service providers may automatically collect certain information about your device and usage, including:

• IP address and approximate geographic location (city/region level)
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring URL (the page you came from before visiting our Site)
• Date and time of your visit

This information is collected through cookies and similar tracking technologies (see "Cookies" section below).

How We Use Information

We use the information collected to:

• Understand how visitors find and use the Site so we can improve it
• Measure the effectiveness of our advertising campaigns
• Respond to inquiries you send us directly
• Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Cookies and Tracking Technologies

The Site uses cookies — small text files stored on your device — and similar technologies to collect usage data. We use the following third-party services that may set cookies:

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of some websites. For more information about managing cookies, visit allaboutcookies.org.

Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

Data Retention

We retain automatically collected usage data for as long as necessary to fulfill the purposes described in this policy, typically no longer than 26 months. Email correspondence is retained for as long as needed to resolve your inquiry.

Children's Privacy

The Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

Your Rights (California Residents)

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your rights, contact us at the email address below.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: